Smart Works Client Advisory Group
In September 2021, we launched our first ever Client Advisory Group as part of our mission to ensure the voices of our clients always inform our decision-making.
Now in its fourth iteration, The Client Advisory Group is made up of 20 former clients from across the UK, who have experienced the Smart Works service and want to share their ideas on how we can improve and develop. The Group meets quarterly with the Chief Executive to discuss strategic topics and act as a key touchstone in decision making, with learnings shared directly at the Smart Works Charity Trustee meetings and across the charity.
The Group continues to provide rich insight into how we can reach more women, which partners we should work with, and how to best involve clients in our future work. The 2024 and 2025 cohorts have played a key role in the development of our next strategy which has been vital in ensuring that the future of Smart Works is driven by our clients’ voices.